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Why Communication Fails
Identify what breaks down between people and learn how to connect in a way that gets understood—and acted upon.
Mike McClanahan - Fix Your People Problems
Wednesday, September 30, 2026 (12:00 PM - 1:00 PM) (EDT)
Description
Professional Development
Are You Ready to Solve Your Company’s People Problems?
A fast-moving, practical session for owners, managers and anyone responsible for getting results through other people.
Presented by Mike McClanahan
Founding Partner, Maxwell Leadership Consulting
Bestselling Author, Fix Your People Problems
Founding Partner, Maxwell Leadership Consulting
Bestselling Author, Fix Your People Problems
DateWednesday, September 30, 2026
Time12:00–1:00 PM
LocationRandy Marion Conference Room
Lake Norman Chamber
Lake Norman Chamber
People problems become business problems.
Ask a business owner what keeps them up at night and it is rarely just the market. It is the message nobody acted on, the promising hire who did not last, or the customer issue that derailed the entire team. This session focuses on reading people accurately and responding on purpose.
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Why We Hire the Wrong People
Examine why good companies keep making the wrong choice and discover a better method for deciding who belongs in your organization.
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Dealing With Difficult Customers
Learn how to protect the relationship, defuse tension and de-escalate a difficult interaction before it goes sideways.
Practical Leadership Development
Three tools you can put to work Monday morning.
All three challenges—communication, hiring and difficult customers—come back to the same essential leadership skill: understanding people and choosing your response intentionally.
Get that right, and the rest becomes easier. You will leave with practical ideas designed for immediate use with your team, candidates and customers.
People are complicated. Leadership doesn’t have to be.
“Organizations rarely outgrow their opportunities. They outgrow their leadership.”
Strengthen the way you communicate, select talent and navigate challenging relationships.
Invest one hour in stronger leadership.
Join us for this focused professional development session and leave with a clearer, more intentional approach to the people challenges affecting your business.
Register Now • Free AdmissionThis independently presented professional development program is being held at the Lake Norman Chamber of Commerce. Program content is provided by Mike McClanahan and Maxwell Leadership Consulting.
Wednesday, September 30, 2026 (12:00 PM - 1:00 PM)
(EDT)
Registered Guests
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